OIT Announcement – Planned Maintenance

SJFC Office of Information Technology

 

OIT Notification Number: 2019-88

 

Date: 09/11/2019

 

Title: OIT Announcement – Planned Maintenance

 

Description:

 

This Sunday, September 15, 2019 during the normal maintenance time, 5:00 AM – 11:00 AM, we will be performing maintenance on our servers.  During this time, you may experience brief intermittent issues accessing some IT services on campus, such as Citadel file shares and printing.

 

If you have any questions, feel free to contact the Service Desk at (585) 385-8016 or e-mail us at oitservicedesk@sjfc.edu.

 

Thank you!

OIT Service Desk

—————————————-

St. John Fisher College

Office of Information Technology

(585) 385-8016

http://go.sjfc.edu/oithelp

 

OIT Announcement – Banner Upgrade Complete

OIT Maintenance, Outages, and Security Words

SJFC Office of Information Technology

OIT Notification Number: 2019-84
Date: 08/29/2019
Title: OIT Announcement – Banner Upgrade Complete
Description:

Dear Colleagues, 

The Banner system upgrade has been completed successfully. Banner is now back online. 

If you experience any issues please contact the OIT Service Desk.

Thank you for your patience.

 —————————————-

St. John Fisher College

Office of Information Technology

OIT Service Desk

(585) 385-8016

http://go.sjfc.edu/oithelp

 

 

Signature

 

OIT Announcement – Intermittent Performance Issues with mySJFC – RESOLVED

OIT Maintenance, Outages, and Security Words

SJFC Office of Information Technology

OIT Notification Number: 2019-81

 

Date: 08/29/2019

 

Title: OIT Announcement – Intermittent Performance Issues with mySJFC – RESOLVED

 

Description:

 

The performance issues with mySJFC have been resolved on our vendor’s side. If you have any questions, please feel free to give us a call at 585-385-8016.


Thank you!

OIT Service Desk

—————————————-

St. John Fisher College

Office of Information Technology

(585) 385-8016

http://go.sjfc.edu/oithelp

 

OIT Announcement – Intermittent Performance Issues with mySJFC

OIT Maintenance, Outages, and Security Words

SJFC Office of Information Technology

 

OIT Notification Number: 2019-81

 

Date: 08/29/2019

 

Title: OIT Announcement – Intermittent Performance Issues with mySJFC

 

Description:

 

Good morning,


There is currently a performance issue with mySJFC and single sign-on. You may notice extended login time when attempting to access my.sjfc.edu. It may time out or be very slow. Our vendor is currently working on the issue and will update OIT on their progress as they work through the performance issues.

 

Thank you for your patience and understanding,

OIT Service Desk

 

—————————————-

St. John Fisher College

OIT Service Desk

Office of Information Technology

(585) 385-8016

http://go.sjfc.edu/oithelp

 

OIT Announcement – Blackboard Maintenance – Complete

Blackboard Logo

SJFC Office of Information Technology

OIT Notification Number: 2019-79

 

Date: 08/27/2019

 

Title: OIT Announcement – Blackboard Maintenance – Complete

 

Description:

 

The maintenance scheduled from Monday, August 26th to Tuesday, August 27th is complete and the
Blackboard site is now accessible. If you have any questions or concerns, please contact the Service Desk at
585-385-8016 or via email at
oitservicedesk@sjfc.edu.

 

Thank you!

OIT Service Desk

 

—————————————-

St. John Fisher College

Office of Information Technology

(585) 385-8016

http://go.sjfc.edu/oithelp

 

 

REMINDER: OIT Announcement – Blackboard Maintenance

OIT Maintenance, Outages, and Security Words

SJFC Office of Information Technology

OIT Notification Number: 2019-78
Date: 08/22/2019
Title: REMINDER: OIT Announcement – Blackboard Maintenance
Description:
Blackboard will be undergoing required maintenance from Monday, August 26th at 9:30 pm to Tuesday, August 27th at 12:00 pm. During this time, Blackboard will be unavailable. We will notify the campus once the required maintenance is complete and the site is accessible.

Thank you,
OIT Service Desk

OIT Announcement – Planned Maintenance

OIT Maintenance, Outages, and Security Words

SJFC Office of Information Technology

 

OIT Notification Number: 2019-78
Date: 08/15/2019
Title: OIT Announcement – Planned Maintenance
Description:  

This Sunday, August 18, 2019 during the normal maintenance time, 5:00 AM – 11:00 AM, we will be performing maintenance on our servers.  During this time, you may experience brief intermittent issues accessing some IT services on campus, such as Citadel file shares and printing.

If you have any questions, feel free to contact the Service Desk at (585) 385-8016 or e-mail us at oitservicedesk@sjfc.edu.

 Thank you,
OIT Service Desk

 

OIT Security Alert – Phishing Attempt Threat Advisory: “Important Task”

OIT Maintenance, Outages, and Security Words

SJFC Office of Information Technology

OIT Notification Number: 2019-77
Date: 08/15/2019
Title: OIT Security Alert – Phishing Attempt Threat Advisory: “Important Task

Description:
OIT has received reports of a recent phishing attempt with the email subject “Important Task”. A Phishing email is one that attempts to trick you into performing an action (click a link, provide credentials, purchase gift cards etc.) by posing as a legitimate sender. If you have received this email please click on the Phish Alert button in Outlook to report and delete this email.

A screenshot of the Phishing email is included below:

If you responded to this email, clicked on the link or have any questions related to this phishing attempt please contact the OIT Service Desk at (585) 385-8016.

 Please feel free to contact us if you have any questions.

Thank you,

OIT Service Desk

 —————————————-

Office of Information Technology
St. John Fisher College
e-mail: oitservicedesk@sjfc.edu

phone: (585) 385-8016
http://go.sjfc.edu/oithelp

 

OIT Security Alert – Phishing Attempt Threat Advisory: “Appraisal”

SJFC Office of Information Technology

OIT Notification Number: 2019-73
Date: 07/18/2019
Title: OIT Security Alert – Phishing Attempt Threat Advisory: “Appraisal
Description:

OIT has received reports of a recent phishing attempt with the email subject “Appraisal.” A Phishing email is one that attempts to trick you into performing an action (click a link, provide credentials, purchase gift cards etc.) by posing as a legitimate sender. If you have received this email please click on the Phish Alert button in Outlook to report and delete this email.

A screenshot of the Phishing email is included below: 

If you responded to this email, clicked on the link or have any questions related to this phishing attempt please contact the OIT Service Desk at (585) 385-8016.

Please feel free to contact us if you have any questions.

Thank you,
OIT Service Desk

—————————————-

Office of Information Technology
St. John Fisher College
e-mail: oitservicedesk@sjfc.edu
phone: (585) 385-8016
http://go.sjfc.edu/oithelp

 

 

 

 

OIT Security Alert – Phishing Attempt Threat Advisory: “Server warning!!!”

Phishing warning

SJFC Office of Information Technology

OIT Notification Number: 2019-70
Date: 07/11/2019
Title: OIT Security Alert – Phishing Attempt Threat Advisory: “Server warning!!!

Description:
OIT has received reports of a recent phishing attempt with the email subject “Server warning!!!”. A Phishing email is one that attempts to trick you into performing an action (click a link, provide credentials, purchase gift cards etc.) by posing as a legitimate sender. If you have received this email please click on the Phish Alert button in Outlook to report and delete this email.

 

A screenshot of the Phishing email is included below:

Phishing warning

If you responded to this email, clicked on the link or have any questions related to this phishing attempt please contact the OIT Service Desk at (585) 385-8016.

Please feel free to contact us if you have any questions.

Thank you,

—————————————-

St. John Fisher College
Office of Information Technology
OIT Service Desk
(585) 385-8016
http://go.sjfc.edu/oithelp