Reminder: College Policy on Email Use

Dear Faculty and Staff,

 

As a reminder, in 2013 the College published an Email Policy.  The policy is an extension of the College’s Appropriate Use and Privacy Policy and provides detail and clarification on the appropriate use of the College’s Email System.  It is the product of a joint effort undertaken by members of both the faculty and staff.  

 

The Email Policy provides clarification of the following:

·         a distinction between official College email communications and unofficial email communications;

·         endorsed usages of the All_Students, All_Faculty and All_Staff email distribution lists;

·         etiquette for selected email features and message decorum;

·         appropriate use of email;

·         use of College name and logo in email;

·         venues for unofficial email communications;

·         assignment of Student Club and Organization email distribution lists;

·         assignment of accounts; and

·         College expectations of email account holders.

 

The full Email Policy is located on the OIT website at:  http://www.sjfc.edu/campus-services/oit/documents/SJFCEmailPolicy.pdf.

 

One of the central goals of the Email Policy is to redirect “unofficial” emails to other email distribution lists instead of the All Faculty and All Staff lists.  The Email Policy holds out three email distribution lists as venues for discussions and announcements that are outside of the “official” business of the College.  The three lists are in the Cc: field of this email.  The lists are set up so that you can add yourself to and remove yourself from them at your convenience.

 

For instructions on use of the distribution lists for unofficial communications, please visit: http://www.sjfc.edu/dotAsset/b3c28952-c212-4c5d-80fb-9556195b3622.pdf.

 

The Appropriate Use and Privacy Policy can be found at:  http://www.sjfc.edu/campus-services/oit/home/policies/aup.dot.

 

Please contact the help desk at 585-385-8016 or helpdesk@sjfc.edu with any questions.

 

Thank you,

The Office of Information Technology

OIT Alert: Phishing Attempt

Dear Campus Community,

 

You may have received an e-mail message that looks like the one below.  Please be advised that this message is a hoax message and it should be ignored and deleted: The message may look like the following:

 

Subject: Admin Verification

 

Dear User,

For your own Security, We are having a system Re-activation for all staff.

Please: *Link Removed*

Thank you & note this is secured

CONFIDENTIAL NOTICE AND DISCLAIMER

This e-mail message together with any attachment or reply should not be considered private or confidential because they may be archived and may be subject to public disclosure under certain circumstances, such as requests made pursuant to Wisconsin public records law. This e-mail and any attachments are intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-mail by mistake, delete this e-mail from your system and do not distribute, copy, or disclose it. Please note that the views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of the West Bend Jt. School District #1.

 

As always, OIT will NEVER ask for personal information (e.g. username/password, date of birth, SSN, etc.).  If you have any questions, please contact the OIT Help Desk at 385-8016 or by e-mail at helpdesk@sjfc.edu. 

 

Thank you,

The Office of Information Technology

 

OIT Alert: Echo 360 Maintenance

Dear Campus Community, The Echo360 maintenance is now completed. We apologize for the delay. If you are still experiencing issues, please contact the OIT Help Desk at 385-8016 or helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> with any questions. Thank you, Office of Information Technology —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/

OIT Alert: Echo 360 Maintenance

Dear Campus Community, We are currently troubleshooting an issue with the playback of Echo360 content as part of the Echo360 maintenance this morning. Scheduled recordings for today will still capture, only playback & access of content (editing) is affected. We will update the campus once this is resolved. Please contact the OIT Help Desk at 385-8016 with any questions. Thank you , Office of Information Technology —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/

OIT Alert: Dorm WiFi

Dear Students, The Dorm WiFi maintenance is complete. If you are still experiencing issues connecting to the wireless network in the dorms please contact the help desk at 585-385-8016 or helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> Thank you, The Office of Information Technology —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/

OIT Alert: Dorm WiFi

Dear Students, In order to resolve some performance issues affecting the wireless network within the dorms, our technicians are going to be restarting the access points throughout all of the dorms. During this process you may see intermittent wireless performance issues. We will send out another notification once this is complete. If you have any questions please contact the help desk at 585-385-8016. Thank you, The Office of Information Technology —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/

OIT Alert: Echo 360 Maintenance

Dear Campus Community, OIT will be performing emergency maintenance on Echo 360 from 7:00am until 11:00am on March 25th to resolve several issues. Echo 360 will be unavailable during the maintenance window. Please contact the OIT Help Desk at 385-8016 with any questions. Thank you, Office of Information Technology —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/

OIT Alert: Phishing Email

Dear Campus Community, You may have received an e-mail message that looks like the one below. Please be advised that this message is a hoax message and it should be ignored and deleted: The message may look like the following: Dear User, For your own Security, We are having a system Re-activation for all staff. Please: **Link Removed** to activate Thank you & note this is secured As always, OIT will NEVER ask for personal information (e.g. username/password, date of birth, SSN, etc.). If you have any questions, please contact the OIT Help Desk at 385-8016 or by e-mail at helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu>. Thank you, The Office of Information Technology —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/

OIT Alert: Scheduled Maintenance Sunday Mar 15th, 2015

Dear Campus Community, This Sunday, March 15th, 2015 during the normal maintenance time, 5:00 am – 11:00 am, we will be performing maintenance on our servers. During this time, you may experience intermittent issues accessing all of the IT services on campus. Some of these include: -Outlook mail -Webmail -Citadel (p-drive, department file shares) -Blackboard -Campus Printing -Self-service password reset -Campus website -Student Gmail If you have any questions, feel free to contact us at 585-385-8016 or e-mail us at helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu>. Thank you, Office of Information Technology —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/

OIT Alert: SJFC Wireless Certificate Renewal

Dear SJFC Community, The Certificate used for authentication when connecting to the SJFC wireless was expiring and has been renewed. Depending on the type of wireless device you have you may get prompted to Trust the new certificate when you connect. This is the same prompt you would have received when first connecting to the wireless. Help Topic for connecting to wireless on campus – http://www.sjfc.edu/campus-services/oit/services/faq-detail.dot?id=123648 Below is an example of the prompt from an iPhone and a Macbook… On an iPhone or iPad… [cid:image001.png@01D05741.498BE4E0] On a Macbook… [cid:image002.png@01D05741.498BE4E0] Please contact the OIT Help Desk at x8016 with any questions. Thank you, Office of Information Technology —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/