OIT Alert: Planned Maintenance from May 10th- May 17th

Dear Campus Community,
Below is a summary of the planned maintenance from May 10th-May 17th: May 10th 6:00am-4:00pm- Banner Upgrades- Fish R Net & INB Banner unavailable May 12th 5:00pm- May 14th 6:00pm- Semi-annual Blackboard Upgrade- Blackboard unavailable May 16th 10:00pm-midnight- Network Core Maintenance- Network services may not be available. May 17th 6:00am-4:00pm- Banner Upgrades- Fish R Net & INB Banner unavailable Please contact the OIT Help Desk with any questions at 385-8016 or helpdesk@sjfc.edu. Thank you, Office of Information Technology

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Office of Information Technology Help Desk
St. John Fisher College
e-mail: helpdesk@sjfc.edu
phone: 585.385.8016
http://oit.sjfc.edu

OIT Alert: Campus WiFi online

Dear Campus Community, All WiFi on-campus, including Academic (SJFC) and ResNet, was fully operational as of 1:00am last night. Please contact the OIT Help Desk at x8016 with any questions. Thank you, Office of Information Technology —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/

OIT Alert: Academic WiFi (SJFC) Online

Dear Campus Community, The Academic WiFi network (SJFC) has been restored. Technicians continue to work on the Residence Hall WiFi (ResNet). The ResNet WiFi network is available but capacity may be limited in some areas. We apologize for any inconvenience and we will notify campus when the issue is resolved. Thank you, Office of Information Technology —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/

OIT Alert: Campus WiFi Outage

Dear Campus Community, There is currently an issue with WiFi on-campus. Technicians are currently working with the wireless vendor to resolve the issue. We apologize for any inconvenience and we will notify campus when the issue is resolved. Thank you, Office of Information Technology —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/

SJFC Google Drive – Unlimited Storage

Dear Colleagues,

 

Do you have important data stored on your computer?

 

Have you been trying to find a place to store your important files but keep running out of space?

 

Faculty, staff, and students at SJFC have access to Google Drive through mySJFC by selecting  cid:image003.jpg@01D07693.7D30E1D0.

 

How much storage is available through SJFC Google Drive?
In the fall, Google upgraded the storage from 30 GB/user to unlimited storage with a 5TB file size limit.

 

How do I get my important files into SJFC Google Drive?

You can upload files into Google Drive using either the web-interface (available through mySJFC), or through the Google Drive App that can be installed on your SJFC computer by contacting the Help Desk at x8016. Computers that have been recently upgraded already have the Google Drive App pre-installed.  

 

What types of data can be stored in SJFC Google Drive?

Most data can be stored in SJFC Google Drive. The following should not be stored on SJFC Google Drive: social security numbers, credit card information, bank account information, and personally identifiable health information (PHI).

 

Support and training are available by contacting Robin Schmid via email for Google – Ins & Outs; uploading, organizing, and accessing your SJFC Google Drive.  Don’t forget  Google Docs, work in real time with co-workers and your students.

 

Please contact the OIT Help Desk at x8016 with any questions.


Thank you,

Office of Information Technology

OIT Alert: Scheduled Maintenance Sunday April 19th, 2015

Dear Campus Community, This Sunday, April 19th, 2015 during the normal maintenance time, 5:00 am – 11:00 am, we will be performing maintenance on our servers. During this time, you may experience intermittent issues accessing all of the IT services on campus. Some of these include: -Outlook mail -Webmail -Citadel (p-drive, department file shares) -Blackboard -Campus Printing -Self-service password reset -Campus website -Student Gmail If you have any questions, feel free to contact us at 585-385-8016 or e-mail us at helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu>. Thank you, Office of Information Technology —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/

OIT Alert: Computer Software Updates

Dear Colleagues, Today, Microsoft, Adobe, and Oracle (Java) released software patches and security updates. OIT will be rolling out these updates overnight to computers. If you are prompted to install the Microsoft updates, you can wait until the end of the day to install them. Note: Some of the software updates will take an extended time to install. Please do not force your computer to shut down while the updates are being installed as doing so can corrupt the operating system (Windows) and make your computer unusable. Please contact the Help Desk with any questions at x8016. Thank you, Office of Information Technology

OIT Alert: Printer Supply Scam

Dear Colleagues, OIT and the Print Center have received reports from Faculty and Staff that they received phone calls from someone claiming to work with the campus to supply printer ink and toner. Please be aware this is a Scam that results in automatic contracts being made which will charge you for the supply of inks and toners. We would like to advise everyone that you will not be contacted directly by our vendors and to not give anyone your printer make or model if they call. Please contact the help desk at 585-385-8016 with any questions. Thank you, The Office of Information Technology & The Print Center —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/