OIT Alert: Kearney Network Maintenance

Dear SJFC Community, On Tuesday (5/26/2015) from 9:00pm to 2:00am (5/27/2015), OIT will be performing maintenance on the network switches on the first floor of Kearney. During the maintenance all network services on the first floor of Kearney will be unavailable including the wired network, wireless network, office telephones. This maintenance will include installing new network switches and increasing the bandwidth from these switches back to the Data Center located in Salerno. Please contact the OIT Help Desk at 585-385-8016 with any questions. Thank you, Office of Information Technology

OIT Alert: Blackboard Maintenance Complete

Dear Campus Community, Blackboard maintenance has been complete and is now accessible again. If you have any questions pertaining to this please feel free to contact the help desk at 585-385-8016 or by email at helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu>. Thank you, Office of Information Technology —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/

OIT Alert: Computer Software Updates

Dear Colleagues, Today, Microsoft and Adobe released software patches and security updates. OIT will be rolling out these updates overnight to computers. If you are prompted to install the Microsoft updates, you can wait until the end of the day to install them. Note: Some of the software updates will take an extended time to install. Please do not force your computer to shut down while the updates are being installed as doing so can corrupt the operating system (Windows) and make your computer unusable. Please contact the Help Desk with any questions at x8016. Thank you, Office of Information Technology —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/

OIT Alert: Banner & Fish R Net Maintenance Complete

Dear Campus Community, OIT completed the Banner & Fish R Net maintenance this afternoon at 3:45pm. All services should be available. Please contact the OIT Help Desk with any questions at 385-8016 or helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu>. Thank you, Office of Information Technology —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/

OIT Alert- Fish ‘R’ Net

Dear Colleagues, The Fish’R’Net grade entering issue has been resolved. OIT Technicians worked in conjunction with the Registrar’s Office to resolve the problem. We apologize for any inconvenience this may have caused. If you have any questions or are still experiencing any problems please contact the Help Desk at 585-385-8016 or via email at helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu>. Thank you for your patience and understanding. Thank you, Office of Information Technology —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/

OIT Alert: Fish ‘R’ Net

Dear Colleagues, We are currently experiencing an issue with entering final grades in Fish’R’Net. Our technicians are working as quickly as possible to resolve the problem. We apologize for any inconvenience and will send out an email as soon as the issue has been resolved. If you have any questions or are still experiencing any problems please contact the Help Desk at 585-385-8016 or via email at helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu>. Thank you for your patience and understanding. Office of Information Technology —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/

It’s Important to Think About Your Password

Dear Colleagues,

A recent situation occurred where a user’s network account may have been compromised.

This is a reminder that our password security is important. Before everyone finishes all of our end of the semester activities please take a few moments to think about how secure your password is.

  • Is it complex enough that it cannot be easily guessed?
  • Have you written it down somewhere, that someone could have found it?
  • Has someone watched you type it in and figured out what it was?
  • Is the computer and the website you’re about to log into secure?
  • Can I trust this email that’s asking for my account information?

Everyone has access to important information and it is everyone’s job to keep it safe and secure. If these questions make you think twice, you should reset your password to be safe. Go to the SJFC web page and search for “Password” to find information on how to reset your password today.

And Remember – Protect Yourself and our Community!!

  • Never reply to suspicious emails, tweet, or posts with your personal or financial information.
  • Never enter your password after following a link from an email that you don’t trust.
  • Don’t send your password via email.
  • OIT will NEVER ask for your password by email.
  • Only sign in to your account when you are 100% sure you’re on the real site.
  • Report suspicious emails, phishing scams and any other questionable situations.

Thank you,

The Office of Information Technology