OIT Alert: WiFi Back Up

Dear Campus Community, WiFi across campus is back up. If you are still experiencing issues connecting to the WiFi please contact the Service Desk at 585-385-8016. Thank you, The Office of Information Technology

OIT Alert: WiFi Down

Dear Campus Community, WiFi is currently down. We apologize for inconveniences this has caused. Our technicians are working to resolve this issue. We will send out an email once WiFi is back up. Please contact the Service Desk at 585-385-8016 if you have any questions. Thank you, The Office of Information Technology

OIT Update: Meru and Apple WIFI Issue

Dear Campus Community – We wanted to update you on an on going issue involving Apple’s latest mobile operating system (iOS 9) and our WIFI infrastructure (Meru). A bug has been identified by both Meru and Apple that is causing intermittent, but persistent issues connecting to and authenticating to Meru Wireless networks. We regret you may continue to experience intermittent difficulty connecting to the WiFi on campus until compatibility between Meru and Apple’s iOS 9 has been restored. Or technicians have been working closely with systems engineers from both companies to resolve the issues as quickly as possible. Please continue to contact the OIT Service Desk at x8016 or OITServiceDesk@sjfc.edu<mailto:OITServiceDesk@sjfc.edu> to report issues. We may reach out to you to help gather more details to assist in the troubleshooting process with our vendors. Thank you, Office of Information Technology

OIT Alert: Blackboard Maintenance

Dear Campus Community, Blackboard will be unavailable from 3:00am until 5:00am tomorrow, October 3rd, while the vendor performs maintenance on the system to correct slowness issues. If you have any questions please contact the Service Desk at 585-385-8016. Thank you, The Office of Information Technology