Outage/Maintenance: Scheduled Maintenance Sunday November 15th, 2015; 5:00am – 11:00am

Dear Campus Community, This Sunday, November 15th, 2015 during the normal maintenance time, 5:00 am – 11:00 am, we will be performing maintenance on our servers. During this time, you may experience intermittent issues accessing all of the IT services on campus. Some of these include: -Outlook mail -Webmail -Citadel (p-drive, department file shares) -Blackboard -Campus Printing -Self-service password reset -Campus website -Student Gmail If you have any questions, feel free to contact us at 585-385-8016 or e-mail us at oitservicedesk@sjfc.edu. Thank you, Office of Information Technology

Network Maintenance 11/9/15 7:00PM – 11:00 PM on Kearney 3rd and 4th Floor

Dear Campus Community, This evening (11/9/15) starting at 7:00PM and going until 11:00PM, OIT will be doing maintenance on the network switches that service the 3rd and 4th floors of Kearney. During that time both wired and wireless connection will be unavailable as well as phones on those two floors. Please contact the OIT Service Desk at x8016 or oitservicedesk@sjfc.edu<mailto:oitservicedesk@sjfc.edu> if there are any questions. Thank you, Office of Information Technology

OIT Notification – Department Share Quota Notifications

Dear Colleagues, To facilitate the management of storage quotas on department shared folders on Citadel, OIT has made some changes on the server. We are going to utilize some newer features that were part of a recent upgrade of the server. If a department is nearing the quota limit set on their department share an email warning will be sent. This email will go to the user that added the file(s) that exceeded the warning limit. If this happens we encourage the department to review the files that are being stored and delete any files that are no longer needed. If it is determined that more space is needed, please contact the OIT Service Desk and we can create a ticket to have the quota increased. Below is a sample email that would be received if the warning level is exceeded: From: oitservicedesk@sjfc.edu<mailto:oitservicedesk@sjfc.edu> [mailto:oitservicedesk@sjfc.edu] Sent: Tuesday, October 20, 2015 2:02 PM To: Doe, John <jdoe@sjfc.edu<mailto:jdoe@sjfc.edu>> Subject: 95% quota threshold exceeded User ACADEMIAjdoe has exceeded the 95% quota threshold for the quota on “\CITADEL2departmentsdepartmentname if there are any questions. Thank you, Office of Information Technology

OIT Alert: Turnitin in Blackboard will be down Friday 11/6/15 from 10:00AM – 10:30AM Due to Maintenance

Dear Campus Community, Today 11/6/15 Turnitin in Blackboard will be down from 10:00am – 10:30am due to required maintenance. Thank you in advance for your patience and understanding. If you have any questions, feel free to contact us at 585-385-8016 or e-mail us at oitservicedesk@sjfc.edu<mailto:oitservicedesk@sjfc.edu> . Thank you, Office of Information Technology