Planned Downtime for Turnitin on December 19, 2015

Dear Campus Community, Turnitin (www.turnitin.com) has announced that they will be completing maintenance on December 19th from 10:00am until 2:00pm and the system may be intermittently unavailable. An announcement will appear for users within Turnitin in advance of when the system will be unavailable for this scheduled maintenance. Instructors who use Turnitin are encouraged to modify assignment due dates either before or at least several hours after the scheduled maintenance window. Please contact the OIT Service Desk at x8016 or oitservicedesk@sjfc.edu<mailto:oitservicedesk@sjfc.edu> with any questions. Thank you, Office of Information Technology

Winter Break OIT Hours & Maintenance Schedule

Dear Campus Community, The OIT Service Desk will have the following hours during Winter Break: – Dec. 21-23- 8:00am-5:00pm – Dec. 21-Jan. 3- OIT Service Desk Closed. The 24 hr. lab in Kearney will also be closed during this time. – Jan. 4- 8- 8am-5:00pm – Jan. 11- Regular Semester Hours Begin During Winter Break, OIT will be doing maintenance on the following systems: – Dec 18 o AxisTV Upgrade (9:30am-noon) – Dec. 21st o Internet Explorer 11 Upgrade (fac/staff PCs) – Dec. 22nd o Ensemble Upgrade (1:00pm-4:00pm) o R25 Upgrade (8:30am-2:00pm) – Dec. 30th o Lavery Library Network Switch Upgrade (8:00am-8:00pm) – Jan 5th o Echo 360 Upgrade- (1:00pm- 4:00pm) o Pharos Printing Upgrade- (5:00pm-8:00pm) – Jan 7th o CBORD/HMS/PCS Upgrade (8:00am-5:00pm) Please turn off your office computer before you leave for break. Please contact the OIT Service Desk at 385-8016 or OITServiceDesk@sjfc.edu<mailto:OITServiceDesk@sjfc.edu> with any questions. Thank you, Office of Information Technology

OIT Alert: Scheduled Maintenance Sunday December 13th, 2015; 5:00am – 11:00am

Dear Campus Community, This Sunday, December 13th, 2015 during the normal maintenance time, 5:00 am – 11:00 am, we will be performing maintenance on our servers. During this time, you may experience intermittent issues accessing all of the IT services on campus. Some of these include: -Outlook mail -Webmail -Citadel (p-drive, department file shares) -Blackboard -Campus Printing -Self-service password reset -Campus website -Student Gmail If you have any questions, feel free to contact the Service Desk at 585-385-8016 or e-mail us at OITservicedesk@sjfc.edu<mailto:OITservicedesk@sjfc.edu>. Thank you, Office of Information Technology