OIT Alert: Blackboard Upgrade May 10th

Dear Campus Community, Blackboard Summer Maintenance Please be aware that Blackboard will be upgraded at the end of the semester. The system will be unavailable from Tuesday, May 10th at 5:00 pm until Thursday, May 12th at 6:00 pm. Please be aware that you will not be able to login to Blackboard during this timeframe. We will notify campus when the upgrade is complete and you can again access the system. This upgrade does not include new features or changes to current functionality, but instead improves the back-end infrastructure of the system to provide an enhanced user experience for all. For those of you teaching summer courses, please make special note of this maintenance window as you prepare your course materials and communicate with students. Thank you, The Office of Information Technology

OIT Alert: Scheduled Maintenance Sunday April 17th, 2016; 5:00am – 11:00am

Dear Campus Community, This Sunday, April 17th, 2016 during the normal maintenance time, 5:00 am – 11:00 am, we will be performing maintenance on our servers. During this time, you may experience intermittent issues accessing all of the IT services on campus. Some of these include: -Outlook mail -Webmail -Citadel (p-drive, department file shares) -Blackboard -Campus Printing -Self-service password reset -Campus website -Student Gmail If you have any questions, feel free to contact the Service Desk at 585-385-8016 or e-mail us at OITservicedesk@sjfc.edu<mailto:OITservicedesk@sjfc.edu>. Thank you, Office of Information Technology

OIT Alert: Faculty/Staff Directory Issue

Dear Campus Community, The Office of Information Technology has identified an issue accessing Faculty/Staff directory with Internet Explorer. Technicians are working to resolve this issue. If you are unable to access the Faculty/Staff directory using Internet Explorer, please try using Firefox or Chrome. OIT will notify campus when the issue has been resolved. If you have any questions please contact the OIT Service Desk at 385-8016 or at oitservicedesk@sjfc.edu<mailto:oitservicedesk@sjfc.edu>. Thank you, The Office of Information Technology