OIT Alert: Scheduled Maintenance Sunday Jnuary 14th, 2017; 5:00am – 11:00am

Dear Campus Community,

 

This Sunday, January 14th, 2017 during the normal maintenance time, 5:00 am – 11:00 am, we will be performing maintenance on our servers.

During this time, you may experience intermittent issues accessing all of the IT services on campus. Some of these include:

 

-Outlook mail

-Webmail

-Citadel (p-drive, department file shares)

-Blackboard

-Campus Printing

-Self-service password reset

-Campus website

-Student Gmail

 

If you have any questions, feel free to contact the Service Desk at (585) 385-8016 or e-mail us at oitservicedesk@sjfc.edu

Thank you, 

Office of Information Technology

 

—————————————-

St. John Fisher College

Office of Information Technology

OIT Service Desk

(585) 385-8016

Follow OIT on Twitter (@FisherOIT)

http://oit.sjfc.edu/

 

Signature

 

OIT updates in response to Spectre and Meltdown CPU Vulnerabilities

Dear Campus Community,
In response to the latest news concerning security vulnerabilities with modern computer processors, OIT has been working with our vendors to determine our best actions.  Below is a link to some information released by Intel concerning the vulnerabilities.

https://www.intel.com/content/www/us/en/architecture-and-technology/facts-about-side-channel-analysis-and-intel-products.html

To mitigate our risks, we will be applying security patches that have been released to all of our servers this Sunday morning, January 7th, 2018 during a maintenance time of 5:00 AM to 11:00AM.  During that time, you may experience intermittent issues access IT services on Campus.  Some of these include:

  • Outlook mail
  • Webmail
  • Citadel (p-drive, department file shares)
  • Blackboard
  • Campus Printing
  • Self-service password reset
  • Campus website
  • Student Gmail

In addition, the updates are being released to all SJFC owned laptops and desktops beginning today.  Your PC may require to reboot to apply the patches.  If so, please close any open applications and allow the reboot as soon as possible.

This is also a good time to check your personal computers at home to ensure that they have all of the current security patches applied.

If you have any questions, feel free to contact the Service Desk at 585-385-8016.

Thank you,

Office of Information Technology
OIT Service Desk
St. John Fisher College
e-mail: oitservicedesk@sjfc.edu
phone: (585) 385-8016
http://oit.sjfc.edu/

 

 

 

 

 

Blackboard upgrade completed

Dear Campus Community,

 

Please be aware that the Blackboard upgrade has been completed and the site is now accessible.

 

Changes to Grading of Blackboard Assignments

If you use Blackboard assignments, specifically the in-line grading and commenting features, you will notice some changes following the recent upgrade to Blackboard. The in-line commenting features previously available through the Crocodoc window have now been replaced with a commenting tool from Box. The new features allow you to add sticky note like comments directly into a document within your Blackboard window. You can also print the document and download the document directly from this editing window.

 

You will notice that many of the previous Crocodoc comment features like the drawing tool, strikethrough, area and point comments are not available in the new editor. Comments that you made on previously submitted work will still be available in a read-only mode in courses from last semester and prior. You will no longer be able to edit previously entered comments, but you will be able to view and download those comments if needed. See the below screenshots for a comparison of the old Crocodoc editor (left) and the new Box editor (right).

 

 

 

 

In some cases when viewing an assignment from a previous course you may see a window that states the file is converting and will be ready in 1 or 2 sec. If the file does not load, simply refresh your window and the document should appear.  

 

 

If you have any additional questions related to this new assignment features or Blackboard in general, please contact the OIT Service Desk at (585)385-8016 or oitservicedesk@sjfc.edu.

 

Regards,

 

 

 

Office of Information Technology

OIT Service Desk

St. John Fisher College

e-mail: oitservicedesk@sjfc.edu

phone: (585) 385-8016

http://oit.sjfc.edu/