OIT Alert- Unplanned Outage – Turnitin Services Currently Unavailable

SJFC Office of Information Technology

OIT Notification Number: 2019-25
Date: 02/15/2019
Title: OIT Alert- Unplanned Outage – Turnitin Services Currently Unavailable

Description:
Turnitin has informed us that their servers are currently experiencing an issue and are unavailable to all users at this time. This affects both Turnitin within Blackboard as well as Turnitin.com.  We will be notified when service has been restored and we will communicate that out to campus when the issue is resolved.  

Thank you,
OIT Service Desk
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St. John Fisher College
Office of Information Technology
OIT Service Desk
(585) 385-8016
http://go.sjfc.edu/oithelp

OIT ALERT – Phishing Attempt

SJFC Office of Information Technology

OIT Notification Number: 2019-21
Date: 02/08/2019
Title: OIT ALERT –  Phishing Attempt

Description:
OIT has been made aware of a recent phishing attempt with the email subject “Email”. A phishing email is one that attempts to trick you into clicking a link and typing in your SJFC username and password, thereby compromising your network credentials. A screenshot of the phishing email is included below. 

If you responded to this email, clicked on the link, or have any questions related to this phishing attempt, please contact the OIT Service Desk at (585) 385-8016.

 Thank you,
OIT Service Desk

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St. John Fisher College
Office of Information Technology
(585) 385-8016
http://go.sjfc.edu/oithelp  

 

 

Signature

OIT Alert: Unplanned Outage – Swipe Access for Copying and Scanning on MFP/Copiers

SJFC Office of Information Technology

OIT Notification Number: 2019-18
Date: 02/06/2019
Title: OIT Alert: Unplanned Outage – Swipe Access for Copying and Scanning on MFP/Copiers

Description:
Swipe access for copying and scanning on MFP/copiers is currently unavailable. OIT is working with our vendor and must perform emergency maintenance on our print system to resolve the issue. At 9:30 the print server will be rebooted and you will experience a brief interruption in printing. We will send a communication once the issue is resolved.

Thank you for your patience,
OIT Service Desk

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St. John Fisher College
Office of Information Technology
(585) 385-8016
http://go.sjfc.edu/oithelp

OIT ALERT – Unplanned Outage – Blackboard Issue Resolved

SJFC Office of Information Technology

OIT Notification Number: 2019-16
Date: 02/01/2019
Title: OIT ALERT – Unplanned Outage – Blackboard Issue Resolved
Description:  Blackboard is now accessible. 

This outage was attributed to a broader issue with an authentication service.

Thank you for your patience,

OIT Service Desk

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St. John Fisher College
Office of Information Technology
(585) 385-8016
http://go.sjfc.edu/oithelp

OIT ALERT – Unplanned Outage – Blackboard

SJFC Office of Information Technology

OIT Notification Number: 2019-14
Date: 02/01/2019
Title: OIT ALERT – Unplanned Outage – Blackboard

Description:
Blackboard is currently down. OIT is working to resolve the issue. We will provide updates as they are available.

Thank you for your patience.

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St. John Fisher College
Office of Information Technology
OIT Service Desk
(585) 385-8016
http://go.sjfc.edu/oithelp