OIT Security Alert – Phishing Attempt Threat Advisory: “Server warning!!!”

Phishing warning

SJFC Office of Information Technology

OIT Notification Number: 2019-70
Date: 07/11/2019
Title: OIT Security Alert – Phishing Attempt Threat Advisory: “Server warning!!!

Description:
OIT has received reports of a recent phishing attempt with the email subject “Server warning!!!”. A Phishing email is one that attempts to trick you into performing an action (click a link, provide credentials, purchase gift cards etc.) by posing as a legitimate sender. If you have received this email please click on the Phish Alert button in Outlook to report and delete this email.

 

A screenshot of the Phishing email is included below:

Phishing warning

If you responded to this email, clicked on the link or have any questions related to this phishing attempt please contact the OIT Service Desk at (585) 385-8016.

Please feel free to contact us if you have any questions.

Thank you,

—————————————-

St. John Fisher College
Office of Information Technology
OIT Service Desk
(585) 385-8016
http://go.sjfc.edu/oithelp

OIT Security Alert – Phishing Attempt Threat Advisory: “professor/dean hiding his dissertation”

OIT Maintenance, Outages, and Security Words

SJFC Office of Information Technology
OIT Notification Number: 2019-66
Date: 07/02/2019
Title: OIT Security Alert – Phishing Attempt Threat Advisory: “professor/dean hiding his dissertation”
Description:
OIT has received reports of a recent phishing attempt with the email subject “Fw: Dissertation Misconduct; professor/dean hiding his dissertation” OR “Fw: Academic Misconduct; professor/dean hiding his dissertation.”  A Phishing email is one that attempts to trick you into performing an action (click a link, provide credentials, purchase gift cards etc.) by posing as a legitimate sender. If you have received this email please click on the Phish Alert button in Outlook to report and delete this email.

A screenshot of the Phishing email is included below:

phishing alert OIT

If you responded to this email, clicked on the link or have any questions related to this phishing attempt please contact the OIT Service Desk at (585) 385-8016.

Please feel free to contact us if you have any questions.

Thank you,
OIT Service Desk

OIT Security Alert – Phishing Attempt Threat Advisory: “File has been corrupted”

OIT Security Alert – Phishing Attempt Threat Advisory: “File has been corrupted”

SJFC Office of Information Technology
OIT Notification Number: 2019-65
Date: 06/25/2019
Title: OIT Security Alert – Phishing Attempt Threat Advisory: “File has been corrupted

Description:
OIT has received reports of a recent phishing attempt with the email subject “File has been corrupted,File has been successfully shared, File has been successfully uploaded, File has been damaged.” A Phishing email is one that attempts to trick you into performing an action (click a link, provide credentials, purchase gift cards etc.) by posing as a legitimate sender. If you have received this email please click on the Phish Alert button in Outlook to report and delete this email.

A screenshot of the Phishing email is included below:

OIT Security Alert – Phishing Attempt Threat Advisory: “File has been corrupted”

If you responded to this email, clicked on the link or have any questions related to this phishing attempt please contact the OIT Service Desk at (585) 385-8016.

Please feel free to contact us if you have any questions.

Thank you,
OIT Service Desk

—————————————-

St. John Fisher College
Office of Information Technology
(585) 385-8016
http://go.sjfc.edu/oithelp

OIT Announcement – Qualtrics Support Change

graphic of Qualtrics SignOn screen

OIT Notification Number: 2019-59
Date: 05/21/2019
Title: Qualtrics Support Change

Dear Qualtrics Users,
Qualtrics users seeking support are required to login to the Support Center in order to submit a Support Ticket. This change is a required security update that ensures the privacy of user accounts, including preventing anyone from posing as another user.

Four Steps to create an account using SSO:

    • Click on the Support Center Link
    • Click on “Sign in with SSO”
    • Organization ID = Enter sjfc (lowercase)
    • Log in with your SJFC network credentials

OIT Security Alert – Phishing Attempt Threat Advisory: “Help-Desk-Service”

OIT Alert screenshot of email with Phishing attempt

OIT Notification Number: 2019-50
Date: 05/06/2019
Title:
OIT Security Alert – Phishing Attempt Threat Advisory: “Help-Desk-Service”

Description:
OIT has received reports of a recent phishing attempt with the email subject “Help-Desk-Service”. A Phishing email is one that attempts to trick you into performing an action (click a link, provide credentials, purchase gift cards etc.) by posing as a legitimate sender. If you have received this email please click on the Phish Alert button in Outlook to report and delete this email.

A screenshot of the Phishing email is included below:

If you responded to this email, clicked on the link or have any questions related to this phishing attempt please contact the OIT Service Desk at (585) 385-8016.

Please feel free to contact us if you have any questions.

Thank you,

—————————————-

St. John Fisher College
OIT Service Desk
Office of Information Technology
(585) 385-8016
http://go.sjfc.edu/oithelp

OIT Security Alert – Phishing Attempt Threat Advisory: “Are you available now”

areyouavailablePhish

SJFC Office of Information Technology

OIT Notification Number: 2019-46

Date: 04/25/2019
Title: OIT Security Alert – Phishing Attempt Threat Advisory: “Are you available now”

Description:
OIT has received reports of a recent phishing attempt with the email subject “Are you available now”. A Phishing email is one that attempts to trick you into performing an action (click a link, provide credentials, purchase gift cards etc.) by posing as a legitimate sender. If you have received this email please click on the Phish Alert button in Outlook to report and delete this email.

A screenshot of the Phishing email is included below:

If you responded to this email, clicked on the link or have any questions related to this phishing attempt please contact the OIT Service Desk at (585) 385-8016.

Please feel free to contact us if you have any questions.

Thank you,

—————————————-

St. John Fisher College
OIT Service Desk
Office of Information Technology
(585) 385-8016
http://go.sjfc.edu/oithelp

OIT Security Alert – Phishing Attempt Threat Advisory: “Urgent Request”

Phishing alert

SJFC Office of Information Technology

OIT Notification Number: 2019 – 44
Date: 04/24/2019
Title: OIT Security Alert – Phishing Attempt Threat Advisory: “Urgent Request

 

Description:
OIT has received reports of a recent phishing attempt with the email subject “Urgent Request”. A Phishing email is one that attempts to trick you into performing an action (click a link, provide credentials, purchase gift cards etc.) by posing as a legitimate sender. If you have received this email please click on the Phish Alert button in Outlook to report and delete this email.

A screenshot of the Phishing email is included below:

 

cid:<a href= 

If you responded to this email, clicked on the link or have any questions related to this phishing attempt please contact the OIT Service Desk at (585) 385-8016.

 

Please feel free to contact us if you have any questions.

Thank you,

—————————————-

OIT Service Desk
Office of Information Technology
St. John Fisher College
e-mail: oitservicedesk@sjfc.edu

phone: (585) 385-8016
http://go.sjfc.edu/oithelp

 

OIT Announcement – Planned Maintenance – BDM (Appxtender/Document Imaging) Upgrade

OIT Maintenance, Outages, and Security Words

SJFC Office of Information Technology

OIT Notification Number: 2019-42

Date: 04/22/2019

Title: OIT Announcement – Planned Maintenance – BDM (Appxtender/Document Imaging) Upgrade

Description:

Activity: BDM (Appxtender/Document Imaging) Upgrade

What is happening?

The BDM (Appxtender/Document Imaging) system will be undergoing an upgrade

When is it occurring?

The BDM (Appxtender/Document Imaging) system will be down and unavailable from 5:00 AM on Monday, April 29 through 8:00 PM on Tuesday, April 30  

What systems are affected?

BDM (Appxtender/Document Imaging) only

Banner Application WILL NOT be affected

Impact to Users

Since BDM will be down, users will NOT be able to access BDM and will not be able to perform functions such as view documents in Banner, Scanning documents in Banner, or Indexing in Banner.

If you have any questions, please feel free to contact the Service Desk at (585) 385-8016 or e-mail us at oitservicedesk@sjfc.edu.

Thank you,

OIT Service Desk
Office of Information Technology
St. John Fisher College
e-mail: oitservicedesk@sjfc.edu
phone: (585) 385-8016
http://go.sjfc.edu/oithelp

OIT Alert – Planned Maintenance – Servers

OIT Maintenance, Outages, and Security Words

SJFC Office of Information Technology

OIT Notification Number: 2019-35
Date: April 11th, 2019
Title: OIT Alert – Planned Maintenance – Servers 

Description:
This Sunday, April 14th, 2019 during the normal maintenance time, 5:00 AM – 11:00 AM, we will be performing maintenance on our servers.  During this time, you may experience brief intermittent issues accessing some IT services on campus, such as Citadel file shares and printing. 

If you have any questions, feel free to contact the Service Desk at (585) 385-8016 or e-mail us at oitservicedesk@sjfc.edu.

Thank you,
OIT Service Desk
—————————————-
St. John Fisher College
OIT Service Desk
Office of Information Technology
(585) 385-8016
http://go.sjfc.edu/oithelp

 

Secure Email Service

 

Dear Colleagues:
In the course of our daily work for the College, we sometimes need to send or receive private or personally identifiable information via the email system.  As Faculty and Staff at St. John Fisher College we have a responsibility to protect the privacy and confidentiality of student data, employee data, and proprietary College information.  This information could include protected student information (grades, transcripts, class schedule, etc), sensitive personally identifiable information (SSN’s, Driver license or State ID#’s, Passport #’s, DOB, Account passwords, etc), Credit Card information and Electronic Health Care information.

If you have the need to send a secure email outside of St. John Fisher College, OIT is providing a service to ensure that the email and any attachments can only be read by the intended recipient.  This will only work for email sent to a recipient outside of St. John Fisher.

To send a secured email the St. John Fisher sender has to put “[SECURE]” at the beginning of the subject line of the email and then send the email as normal.  Based on the tag “[SECURE]”, the email will get routed through an encryption filter.  The recipient will then receive an email with a link that will direct them to the Barracuda Message Center to retrieve their email.  The recipient will use the Barracuda Message Center to view, reply or download the original email.

For more information, please see the OIT website or contact the OIT Service Desk.

https://sjfc.teamdynamix.com/TDClient/KB/ArticleDet?ID=33026