OIT Alert: Scheduled Maintenance Sunday July 17th, 2016; 5:00am – 11:00am

Dear Campus Community, This Sunday, July 17th, 2016 during the normal maintenance time, 5:00 am – 11:00 am, we will be performing maintenance on our servers. During this time, you may experience intermittent issues accessing all of the IT services on campus. Some of these include: -Outlook mail -Webmail -Citadel (p-drive, department file shares) -Blackboard -Campus Printing -Self-service password reset -Campus website -Student Gmail If you have any questions, feel free to contact the Service Desk at 585-385-8016 or e-mail us at OITservicedesk@sjfc.edu<mailto:OITservicedesk@sjfc.edu>. Thank you, Office of Information Technology

OIT Alert: Urgent Server Maintenance July 8th 4am-6am

Dear Colleagues, OIT will be performing urgent server maintenance overnight that will require a reboot of many servers. The reboots of the servers will occur between 4am and 6am on Friday, 7/8/16. During that time you may experience intermittent issues with all OIT services. If you have any questions or concerns please contact the Service Desk at 585-385-8016 or oitservicedesk@sjfc.edu<mailto:oitservicedesk@sjfc.edu>. Thank you, The Office of Information Technology

OIT Alert: Urgent Server Maintenance June 29th 5am-6am

Dear Colleagues, OIT will be performing urgent server maintenance overnight that will require a reboot of many servers. The reboots of the servers will occur between 5am and 6am on Wednesday, 6/29/16. During that time you may experience intermittent issues with all OIT services. This is being done to apply a vendor update to prevent unscheduled downtime. If you have any questions or concerns please contact the Service Desk at 585-385-8016 or oitservicedesk@sjfc.edu<mailto:oitservicedesk@sjfc.edu>. Thank you, The Office of Information Technology

OIT Alert: Server Maintenance Sunday June 26th 7am-11am

Dear Colleagues, This is a reminder that OIT will be performing server maintenance on Sunday, June 26th starting at 7am and completing no later than 11am. During that time you may experience intermittent issues logging into the portal (my.sjfc.edu) and the services that it connects you to. If you have any questions or concerns please contact the Service Desk at 585-385-8016 or oitservicedesk@sjfc.edu<mailto:oitservicedesk@sjfc.edu>. Thank you, The Office of Information Technology

OIT Alert: Scheduled Maintenance Sunday June 19th, 2016; 5:00am – 11:00am

Dear Campus Community, This Sunday, June 19th, 2016 during the normal maintenance time, 5:00 am – 11:00 am, we will be performing maintenance on our servers. During this time, you may experience intermittent issues accessing all of the IT services on campus. Some of these include: -Outlook mail -Webmail -Citadel (p-drive, department file shares) -Blackboard -Campus Printing -Self-service password reset -Campus website -Student Gmail If you have any questions, feel free to contact the Service Desk at 585-385-8016 or e-mail us at OITservicedesk@sjfc.edu<mailto:OITservicedesk@sjfc.edu>. Thank you, Office of Information Technology

OIT Alert: Internet Maintenance Friday, May 20th 1:00am – 5:00am

Dear Campus Community, This Friday, May 20th, 2016 from 1:00AM – 5:00AM, OIT will be performing network equipment maintenance. During this time the following services will be impacted: – Internet access on campus – Campus Website (www.sjfc.edu and my.sjfc.edu) – Blackboard – Email If you have any questions please contact the Service Desk at 585-385-8016. Thank you, The Office of Information Technology

OIT Alert: Scheduled Maintenance Sunday May 15th, 2016; 5:00am – 11:00am

Dear Campus Community, This Sunday, May 15th, 2016 during the normal maintenance time, 5:00 am – 11:00 am, we will be performing maintenance on our servers. During this time, you may experience intermittent issues accessing all of the IT services on campus. Some of these include: -Outlook mail -Webmail -Citadel (p-drive, department file shares) -Blackboard -Campus Printing -Self-service password reset -Campus website -Student Gmail If you have any questions, feel free to contact the Service Desk at 585-385-8016 or e-mail us at OITservicedesk@sjfc.edu<mailto:OITservicedesk@sjfc.edu>. Thank you, Office of Information Technology

OIT Alert: Blackboard Upgrade May 10th

Dear Campus Community, Blackboard Summer Maintenance Please be aware that Blackboard will be upgraded at the end of the semester. The system will be unavailable from Tuesday, May 10th at 5:00 pm until Thursday, May 12th at 6:00 pm. Please be aware that you will not be able to login to Blackboard during this timeframe. We will notify campus when the upgrade is complete and you can again access the system. This upgrade does not include new features or changes to current functionality, but instead improves the back-end infrastructure of the system to provide an enhanced user experience for all. For those of you teaching summer courses, please make special note of this maintenance window as you prepare your course materials and communicate with students. Thank you, The Office of Information Technology