OIT Alert: System Maintenance Complete

Dear Campus Community, The Office of Information Technology has completed the system maintenance that was scheduled for today. All systems and services should be fully operational. Please contact the OIT Help Desk at 385-8016 if you have any questions. From all of us at OIT, have a Happy Thanksgiving! Thank you, Office of Information Technology —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/

OIT Alert: Scheduled Maintenance Sunday November 16th, 2014

Dear Campus Community, This Sunday, November 16th, 2014 during the normal maintenance time, 5:00 am – 11:00 am, we will be performing maintenance on our servers. During this time, you may experience intermittent issues accessing all of the IT services on campus. Some of these include: – Outlook mail – Webmail – Citadel (p-drive, department file shares) – Blackboard – Campus Printing – Self-service password reset – Campus website – Student Gmail If you have any questions, feel free to contact us at ext. 8016 or e-mail us at helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu>. Thank you, Office of Information Technology —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/

OIT Alert: System Maintenance 11/26/14

Dear Campus Community, The Office of Information Technology will be performing system maintenance on November 26th, 2014 from 6:00am until 6:00pm. During this time you may experience intermittent outages with the following systems and services: – mySJFC – Blackboard – Student Gmail – Faculty/Staff Email – Campus Printing – P-Drive – Department File Shares (Citadel) – Campus Phones – Campus Voicemail – Wired Network – Wireless Network (SJFC, SJFC Guest, ResNet WiFi) We will notify campus when the maintenance is complete. Please contact the OIT Help Desk at 385-8016 or HelpDesk@sjfc.edu<mailto:HelpDesk@sjfc.edu> with any questions. Thank you, Office of Information Technology —————————————- Office of Information Technology Help Desk St. John Fisher College e-mail: helpdesk@sjfc.edu<mailto:helpdesk@sjfc.edu> phone: 585.385.8016 http://oit.sjfc.edu/

Banner Maintenance 5/15/2014 @ Noon

Tomorrow, May 15, 2014, OIT will be performing an upgrade to Banner at 12:00 pm. Approximately 15 to 20 minutes of downtime will be required for this upgrade. This upgrade is a necessary step toward allowing users to access all Banner applications with a single login, using your network credentials.

Echo 360 Maintenance on 5/12/2014

On 5/13/2014 OIT will be performing maintenance on Echo 360 from 10:00am until 2:00pm. During this time the following Echo services will be intermittently unavailable: Echo Center, Echo 360 User Interface, Streaming Echo 360 Content, Publishing Echo 360 Personal Capture Content.

Maintenance scheduled for 5/6/2014

OIT will be conducting maintenance on the college’s servers from 5:00am until 11:00am on May 6th, 2014. Please note that there may be intermittent disruptions with the following services: – Fac/Staff Email – Student Gmail – P-Drive – Department share – Printing